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CasinoDB Terms & Conditions – please read before you start playing.

This page clearly outlines all CasinoDB policies, including account terms, payment rules, and bonus guidelines.

Last updated: 1 January 2026 Language: Bengali Version 3.2

What these Terms cover

Key highlights at a glance

Account & Eligibility

Who can register on CasinoDB, age requirements, and KYC verification rules are all covered here.

Deposits & Withdrawals

Payment limits, processing times, and specific rules for using bKash/Nagad/Rocket.

Bonuses & Promotions

Terms for claiming bonuses, wagering requirements, and our policy against bonus abuse.

Game & Betting Rules

Guidelines on game outcomes, dispute resolution, and what to do in the event of a technical error.

Account Security

Rules on password security, multiple account restrictions, and reporting suspicious activity.

Responsible Gaming

How to access self-exclusion, spending limits, and support for problem gambling.

Important: By creating or using a CasinoDB account, you agree to these Terms & Conditions. If you need help understanding them, reach out to us – our Bangla support is available 24/7.

1Introduction & Acceptance

These Terms & Conditions form a legal agreement between CasinoDB ("we", "the Platform") and its users ("you", "member"). CasinoDBBy using the website, mobile app, or any service, you automatically agree to abide by these Terms & Conditions.

This document has been written in Bengali for the convenience of members in Bangladesh. However, the English version shall be considered authoritative in the event of any legal dispute.

CasinoDB Operated under the license of an international gaming authority. We comply with all applicable international laws and regulations, and expect the same from our users.

These terms were last revised on 1 January 2026. We will notify you at your registered email address prior to any changes taking effect.

2Account & Eligibility

CasinoDBTo create an account on, you must meet the following requirements:

  • You must be at least 18 years of age.
  • Online gaming must be legally permitted in your country of residence.
  • All information provided must be truthful, accurate, and complete.
  • Each person may hold only one account.
  • Re-registration is prohibited if your CasinoDB account was previously closed.

CasinoDB reserves the right to reject any account application without providing a reason. Members are solely responsible for maintaining the security and confidentiality of their accounts.

Corporate, business, or joint accounts are not permitted. Accounts are non-transferable and may not be shared with or used by third parties.

3KYC & Identity Verification

In compliance with international Anti-Money Laundering (AML) policy CasinoDB All members are required to verify their identity through what is known as the KYC (Know Your Customer) process.

What is typically required for KYC:

  • A clear photo of your National ID (NID) or passport.
  • Proof of current address (utility bill or bank statement issued within the last three months).
  • Proof of income may be requested before processing large withdrawals.

Withdrawals may be temporarily held until KYC verification is complete – this is done to protect your funds. The verification process is typically completed within 24–48 hours.

4Deposits & Withdrawals

Deposit
  • Minimum deposit: ৳500.
  • Supported methods: bKash, Nagad, Rocket, Upay, Visa/Mastercard, USDT.
  • Deposits are generally instant. Bank card deposits may take 1–3 business days.
  • Depositing using another person's payment method is strictly prohibited.
Withdrawal
  • Minimum withdrawal: ৳500.
  • Withdrawals can only be made to the same payment method used for the deposit.
  • Mobile banking withdrawals typically take 5–30 minutes.
  • Withdrawals may be delayed if KYC verification has not been completed.
Payment Methods Minimum Deposit Minimum Withdrawal Processing Time
BKash৳500৳5001–5 minutes
Nagad৳500৳5001–3 minutes
Rocket৳500৳5005–15 minutes
Visa/Mastercard৳1,000৳2,0001–3 business days
USDT (Crypto)৳2,000৳2,00010–30 minutes

Important:

After claiming a bonus, wagering requirements must be met before making a withdrawal. Withdrawing without completing the wagering requirements will result in the bonus being forfeited.

5Bonuses & Promotions

CasinoDB's bonus and promotion offers are available for a limited time and subject to specific terms. Each bonus carries its own conditions, which are stated alongside the offer.

General bonus terms:

  • Each member may claim any bonus offer once only.
  • Withdrawals cannot be made directly from a bonus balance — wagering requirements must be met first.
  • Wagering requirements are typically 20x to 40x the bonus amount.
  • Some games contribute 100% toward bonus wagering, while others contribute only partially.
  • Bonuses that are not used before their expiry date will be forfeited.
  • Accounts suspected of bonus abuse (e.g. multiple accounts, bot usage) may be subject to investigation.

CasinoDB reserves the right to modify, suspend, or cancel any bonus offer at any time. To view current bonus offers, Latest Promotions Visit the page.

6Game & Betting Rules

CasinoDB's game outcomes are determined by RNG (Random Number Generator) or live dealer methods. The platform does not alter or influence results in any way.

  • If a game is cancelled due to a technical error, the bet will be refunded.
  • If a game is interrupted due to disconnection, the outcome will be determined based on server logs.
  • If an event is cancelled in Sports Betting, the bet will be refunded.
  • Using bots or automated software with CasinoDB's gaming services is strictly prohibited.
  • Any disputes regarding game outcomes must be raised with support within 72 hours.

The specific rules for each game can be found within the game itself. We recommend reading the rules before you start playing.

7Account Security

Your CasinoDB Keeping your account secure is your responsibility. A few things to keep in mind:

  • Use a strong password — mix uppercase and lowercase letters, numbers, and symbols.
  • Never share your password with anyone – CasinoDB support staff will never ask for it.
  • Keep Two-Factor Authentication (2FA) enabled.
  • If you log in on someone else's device, make sure to log out when you're done.
  • If you notice any suspicious activity on your account, contact support immediately.

If multiple accounts are found belonging to the same person, both accounts will be closed and the balance may be forfeited. CasinoDB maintains a zero-tolerance policy against identity fraud.

8Responsible Gaming

CasinoDB We believe gaming is entertainment — it should never become a problem. We are fully committed to Responsible Gaming.

  • Daily/Weekly limits: Set your own spending limits anytime from Settings.
  • Temporary break: You can take a break ranging from 24 hours up to 1 month.
  • Self-exclusion: Long-term or permanent self-exclusion options are available.
  • Reality Check: Your play time and spending will be displayed at regular intervals.

If you notice signs of problem gambling, please reach out to us immediately or Responsible Gaming View page.

9Account Closure

Either the member or CasinoDB may close an account.

Closed by Member: You may close your account at any time by contacting support. Please withdraw any available balance beforehand.

Closed by CasinoDB: CasinoDB may close or suspend an account for the following reasons:

  • Violation of Terms & Conditions.
  • Suspicion of fraud or money laundering.
  • Providing false information or identity fraud.
  • Operating multiple accounts.
  • Bonus abuse.

10Dispute Resolution

If you have a complaint, please first CasinoDBContact the support team. We review all complaints within 72 hours.

  • Complaints can be submitted via email at support@casinodb.app or through live chat.
  • If a satisfactory resolution is not reached, you may appeal to the relevant licensing authority.
  • In the event of a legal dispute, the laws of Malta or Curaçao will apply.

11Changes to Terms

CasinoDB The right to update these Terms & Conditions at any time is reserved. Members will be notified by email in advance of any major changes.

Continuing to use the platform after any changes have been made will be considered acceptance of the updated terms. We recommend checking this page regularly.

To receive email notifications, make sure email communication is enabled in your account settings.

FAQ

Promotions & Free Benefits FAQ

All current and upcoming offers on CasinoDB Latest Promotions page. You'll find it right in the site's header menu.

Regarding updates:
  • Weekly Offers: New weekly bonuses and cashback offers go live every Monday.
  • Seasonal Promotions: Eid, Pohela Boishakh, Cricket World Cup – special occasions bring special offers.
  • Flash Offers: Limited-time offers lasting 24–48 hours are available from time to time — you'll be notified in advance via push notification on the app.
  • Loyalty Offers: Regular members receive exclusive offers through the VIP program that may not appear on the Promotions page — these are sent directly by email.
Keep push notifications enabled on the app so you never miss an offer.

Yes, CasinoDB offers several benefits of this type:

Free Spins:
  • Free spins are available when you deposit on select slots games.
  • Some promotions include free spins with no deposit required (No-Deposit Free Spins).
  • To claim free spins, log in to your account, go to the Promotions page, and click the "Claim" button.
  • Free spins must generally be used within 24–72 hours.
Daily Login Bonus:
  • Log in to your account every day to earn daily reward points.
  • Log in 7 days in a row to unlock a special weekly bonus.
  • Tap the "Today's Reward" box on the app's home screen to confirm your claim.
  • Points can be converted into bonus balance or free bets.
The terms and availability of these benefits are subject to change – for the latest information, Promotions Page View.

Done reading the terms? Let's get started!

Join CasinoDB – transparent terms, fast payments, and 24/7 Bangla support are waiting for you.

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